I couldn’t have picked a better place to live truthfully. I feel like I’m really home. You can’t imagine what that feels like after being homeless and places that you were anything but cared about. God bless all of you and so many ways you like my family.
So far it's been ok the place alone is alright!. Minimal issues. I would say contact is the most lacking thing here. We have called four times, tried to reschedule end of lease inspection (we recived a no call no show for the first inspection, to my knowledge) ... The only other issue that we had was pretty frustrating when our a/c wasn't working... I don't know where the communication is lacking at, but I don't think the office and maintenance were communicating with each other about when the maintenance guy was going to show up, but it got fixed...the last hour of the day before eveyone goes home, bc I called an had a fit waiting ALL DAY and the day before for someone to fix it. However, 2 days later the a/c broke again, they came out promptly and it's been working since.
This review is specific only to maintenance who has worked so diligently to make this experience better. This review does not pertain to the actual apartment and residencial area itself, as I'm not in a position to write a fair review. Maintenance has sadly been to my place over 7 times since I've moved here in May of this year, including Chris B. who just helped fix and address a good amount of issues in one morning. He was very professional and courteous, explained what he was doing, etc. He also didn't mind my little girl getting underfoot a few times. I didn't feel unsafe or worried which was a huge relief as well. Maintenance here goes above and beyond, even cleaning up messes they shouldn't have to. They are always smiling as well and have positive attitudes. I hope they get the praise they deserve. Thanks a ton you guys! I wish the residents were as willing to keep the place nice.
What a great team that runs the office! They are genuinely nice people and are very helpful! They took care of maintenance requests quickly and Chris Brown fixed my few issues and took care to clean up after himself when done while I was at work.
A great place to live. Comfortable apartments, great staff and surrounded by beautiful trees and grass areas. Happy about the quick and efficient maintenance request! The staff is very friendly, helpful and professional!
I’ve been living at New Providence Park since 2021. I love my apartment and this community . The name is real . It is a Park . There’s nature and wild life everywhere. The staff is amazing . Annie is a very friendly, caring manager. Tyler is very nice and always eager to help . Brandon, manager of maintenance is very professional and knowledgeable . Ivy makes the maintenance team complete . Ivy is always courteous, friendly and gets the job done . On one occasion at closing time, he came to change the battery on the fire alarm . The alarm would have been going off all night otherwise. The entire staff is wonderful, caring and friendly . There are festive parties given for the tenants for every Holiday. There are also Cooking classes. I highly recommend New Providence Park . There’s Nothing like waking up in an apartment drenched in sunlight . Or sitting out on your balcony drinking your coffee while listening to the birds concert .I love Watching the full moon without even needing to go outside. Also the convenience of being near everything , grocery, dollar store, etc..Even the Beach and downtown are between 15 to 20 minutes away. I also enjoy my walks where I can watch and photograph Blue herons, ducks, cardinals, blue jays, white egret, Eastern blue birds, mocking birds, turtles, cormorants and rabbits. They also make this community beautiful .
Darius,came, and put a new microwave in.and did a fantastic job.Was very nice and friendly. You need to keep him.He is a people person. 4 Stars plus more.Thank you .
Darius the maintenance man is very good. He was very knowledgeable and kind. He came in fix our AC unit that had frozen over. I like that the maintenance crew seems to be on top of their game and also responds very quickly to maintenance requests. Its a very nice touch.